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Computer Assistant (Hearing Office Systems Administrator)
ANCHORAGE AK 99503
Category: Manufacturing
  • Your pay will be discussed at your interview

Job code: lhw-e0-90667379

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Summary

  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  9 Views, 0 Applications  
 
Computer Assistant (Hearing Office Systems Administrator)
* Duties
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## Duties
### Summary
This position is located in the Anchorage Hearing Office, 188 W. Northern Lights Blvd., Suite 610, Anchorage, Alaska.
NOTE: This position is being filled on a full-time, permanent basis. Additional selections may be made within six months from the closing date of this announcement.
This is a career-ladder position leading to the GS-9 grade level.
Learn more about this agency
### Responsibilities
* Serves as a Senior Computer Assistant and LAN Administrator in the Office of Office of Hearings Operations?' Seattle Hearing Office.
* Provides analytical, technical and administrative support, which includes independent decision making, for the HO Local Area Network (LAN) system. Performs expert troubleshooting.
* Primary adviser to management in the use of automated data processing (ADP) systems with responsibility for oversight, management and maintenance of ADP systems in a multi-operating system environment and as liaison with vendor representatives.
* Programming, processing, administration and management of word processing, data processing, telecommunications, local area network, batch processing, database management/programming, electronic spreadsheet processing/programming and security.
* As a Senior Computer Assistant, the incumbent has primary responsibility over systems operations and automated case processing within the office.
### Travel Required
Not required
##### Supervisory status
No
##### Promotion Potential
9
* #### Job family (Series)
0335 Computer Clerk And Assistant
* Requirements
Help
## Requirements
### Conditions of Employment
* U.S. Citizenship required
* Selective Service Registration, if applicable (www.sss.gov)
* Background and/or security investigation required
* Job offers are contingent on background / security investigation results
* Selectees are required to serve a 1 year probationary period
* Relocation expenses will not be paid
### Qualifications
**GS-7:** At least one year of full-time work experience independently performing **all or most**of the following tasks:(1) Install, configure, upgrade, and troubleshoot hardware and software within a networking system; (2) Provide advice and support to management in a multi-operating system environment and acts as a liaison with vendor representatives; (3) Administer and manage various word processing, data processing, and security programs; and (4) Provide analytical, technical, and administrative support to users.
**GS-8**: At least one year of full-time work experience independently performing **all or most**of the following tasks: (1) Install, configure, upgrade, and troubleshoot hardware and software within a networking system; (2) Provide advice and support to management in a multi-operating system environment and acts as a liaison with vendor representatives; (3) Administer and manage various word processing, data processing, and security programs; (4) Provide analytical, technical, and administrative support to users; and (5) Prepare written instructions and provide training on use of software.
**GS-9:**At least one year of full-time work experience performing all or most of the following tasks: 1. Installs, configures, upgrades and troubleshoots hardware and software within a networking system; 2. Provides advice and support to management in a multi-operating system environment and acts as a liaison with vendor representatives; 3. Administers and manages various word processing, data processing, and security programs; 4. Provides analytical, technical, and administrative support to users; 5. Prepares written instructions and provides training on use of software; and 6. Develops and maintain databases.
**Substitution of Education is not applicable for this position.**
**Important Note:** Your resume MUST indicate the specific number of hours worked per week for each position you have held. This is required no matter how long you have been in the position. Additionally, your resume must indicate both a beginning and ending date for each position you have held. Your beginning and ending dates must include at least a month and year.
NOTE: All qualification requirements must be met by the closing date of the vacancy announcement.
### Education
This job does not have an education qualification requirement.
### Additional information
**Selective Service:** If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
Additional selections may be made for this vacancy six months from the closing date of this announcement.
Telework may be available.
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### How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The evaluation you receive is based on your responses to the questionnaire. Your resume and supporting documentation will be compared to your responses to the occupational questionnaire, which is designed to capture the desired competencies for this position. These competencies include:
* Knowledge of computer software and hardware.
* Ability to independently analyze and solve problems.
* Ability to communicate orally.
* Ability to communicate in writing.
* Ability to plan and coordinate work activities.
Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete. To preview the questions, click the following link:
Your application will be evaluated under the **Category Rating** method, based on your responses to the Assessment Questions. If you meet the basic requirements for the position, your application will be evaluated and placed into one of three categories:
1 - Qualified Category - Candidates who meet the Minimum Qualification Requirements.
2 - Well Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position.
3 - Best Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position.
Candidates eligible for veterans' preference will be placed ahead of other candidates in the appropriate category for which they have been rated. Additionally, preference eligibles who have a compensable service-connected disability of at least 10 percent and who meet the Minimum Qualification Requirements will automatically be placed in the Best Qualified Category.
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### Background checks and security clearance
##### Security clearance
Public Trust - Background Investigation
* Required Documents
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## Required Documents
You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference or qualify on the basis of education.
**INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP):** ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:
* proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); **and**
* proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent.
For more information visit
**VETERANS' PREFERENCE:** If you are claiming veterans' preference, you must submit a copy of your military discharge certificate (DD 214 member 4 copy) or an official statement of service from your command if you are currently on active duty. To be acceptable, the document must show Character of Service. If you are claiming 10-point veterans' preference based on a service-connected disability, you must also submit the required documentation specified on the reverse of the SF-15, Application for 10-Point Veterans' Preference (SF 15). Applicants claiming derived preference must submit the SF-15, DD-214 **and** the required documentation specified on the reverse of the SF 15. Preference will be granted based on the documents received. For more information visit the Vet Guide.
* Benefits
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## Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* How to Apply
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## How to Apply
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume
2. The Occupational Questionnaire
3. Additional Required Documents, if applicable (see Required Documents section)
The complete Application Package must be submitted before midnight (EST) on 06/18/2018.
To begin the process, click the **Apply Online**button to create an account or log in to your existing USAJOBSaccount. Follow the prompts to complete the occupational questionnaire. Please ensure you click the **Submit My Answers** button at the end of the process.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Paula Ashburn at paula.ashburn@ssa.govor 206-615-2188.
Individuals with disabilities may also call us via Federal Relay using the (voice) contact telephone provided.
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.
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### Agency contact information
### Paula Ashburn
##### Phone
206-615-2188
##### Email
paula.ashburn@ssa.gov
##### Address
Region X OHO
701 Fifth Avenue
Seattle, WA
US
Learn more about this agency
### Next steps
Once you have successfully submitted your application materials, you can expect to receive at least two or more of the following email notifications concerning your application status: (1) Receipt of application; (2) Qualifications status and whether your application has been Referred/Not Referred to the selecting official; and (3) Selection status for the position.
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* Fair & Transparent
## Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
### Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
* Equal Employment Opportunity (EEO) for federal employees & job applicants
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### Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
* An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
* An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
* An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
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#### Legal and regulatory guidance
* Financial suitability
* Social security number request
* Privacy Act
* Signature and false statements
* Selective Service
* New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/501317200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
*Open & closing dates:* 06/05/2018 to 06/18/2018
*Salary:* $45,900 to $56,146 per year
*Pay scale & grade:* GS 7 - 9
*Work schedule:* Full-Time
*Appointment type:* Permanent

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